*All massage packages must be used within a year from the date of purchase.

RecWell offers massage chair events for Purdue faculty, staff, students, departments, and affiliates. Massage chair events must occur on the Purdue West Lafafyette campus. Groups are responsible for reserving their space on campus. To request a massage chair event, complete the request form and a Wellness staff member will reach out to confirm the event. 

• Clients must be at least 18 years of age
• Massage sessions must be paid for in advance. Sales are final and non-refundable.
• If needed, sessions must be rescheduled 24 hours in advance. Failure to do so will result in forfeiture of the session and payment. Clients should call the Wellness Suite, 765-496-1788, to reschedule.
• Clients should reschedule appointments when they are feeling unwell.
• Clients should contact the Wellness Suite, 765-496-1788, if they know they will be late.  If a client is late, the session will only last until the end of the time for which the session was scheduled.
• The massage therapy new client packet and waiver must be completed prior to the beginning of the appointment. All massage sessions will not begin until both forms are completed. 
• We do not bill insurance companies directly. If a client has medical insurance that covers massage therapy, RecWell can provide a receipt and other applicable documents for reimbursement.
• Clients need to maintain an appropriate level of personal hygiene.  If a client exercises before their massage, they need to shower before their session.  The massage therapist reserves the right to refuse to perform a massage for any hygiene issues.
• Clients should silence their cell phones and put them away during the massage session.
• If a client initiates a sexual advance during a massage, the session will end immediately and the client will be asked to leave. A refund will not be provided.
• Massage therapists do not work within the scope of licensed medical professionals and therefore do not diagnose, prescribe, or provide treatment for a specific condition.  If any medicial situation arises during the massage session, the therapist will refer the client for diagnosis and to follow the recommendations of the their physician.

• Your therapist will review and discuss the Medical History Form.
• If you have areas that you do or do not want your therapist to work on, please share before the massage begins.
• The therapist will discuss whether you want to start your massage face down or face up.
• If you have allergies, please discuss this with your therapist, as oil and lotions are used.

• Before your massage, the therapist will discuss your level of clothing during the massage. It’s all about your level of comfort. This is different for every person.
• The therapist will leave the room while you undress. Take off only as much as you are comfortable removing.
• After you remove your clothing, you will lie on the table with the sheet and blanket covering your body. The therapist will knock before entering the room.

• Before your massage, the therapist will explain draping, which is using the sheet to cover yourself.
• The massage therapist will NEVER expose your genitals or breasts, or any other areas you identify.
• During the massage, the therapist will only uncover only the part of your body that they are massaging.
• You will probably turn over once during your massage. While this happens, the therapist will maintain your draping privacy and ensure that your body is not exposed.
• If you and your massage therapist discussed working on your gluteus maximus, it will remain covered and the therapist will massage OVER the sheet or towel.

• Client will remain covered throughout the massage except for the area uncovered by the Massage Therapist that is being massaged with the client’s permission.
• If anything makes you uncomfortable
• If you would like them to adjust the level of pressure that you are receiving
• If you would like them to work on a different area of your body
• If you would like more or less conversation during the massage
• If you are too hot or too cold
• If for any reason at any point, you wish to stop the massage session.

• Your therapist will leave the room. Please get up slowly.
• After you get dressed, your therapist will meet you at the front counter and offer you water. Your therapist will discuss your appointment and will make notes in your chart. Feel free to tip your therapist if you’d like.
• You may receive an email with a short survey for you to answer questions about your experience. We appreciate your feedback.
• If you have additional information to share about your massage experience, please ask to talk with Carmen Williams. If she isn’t available, you can reach her at 765.496.1788 or will1483@purdue.edu 

• RecWell has the right to execute immediate discontinuation of service of a client's participation in the Massage Therapy Program effective immediately due to violations of our Code of Conduct and Terms of Service.