No-Show Policy
- An empty space in class means that another participant is being kept from joining the class.
- Participants will be charged a $5 no-show fee for any pre-booked sessions that are "late cancelled" or are "no show".
- Participants who fail to cancel their registration at least 15 minutes before the start of class or do not show up, will have their account and access to the CoRec suspended until they pay the $5 no-show fee at the Member Services desk at the CoRec.
Follow these steps to cancel a reservation:
- Step 1: Login to the RecWell Member Portal.
- Step 2: Click "Log In" in the top right hand corner, then BoilerKey in.
- Step 3: Click your picture in the top right hand corner, then select "Profile"
- Step 4: Under "View Account", click on "Programs".
- Step 5: Find the class you want to cancel and select the three dots (right-hand side) and click "Cancel Registration".
- Step 6: On the confirmation page, click "Yes, Cancel Registration".
*For additional help with cancelling your reservation, watch THIS VIDEO.